Frequently Asked Questions
Organic Certification Information
Organic Certification Information and how it pertains to our catalog. To help with the new certification process, some of the products in this catalog are labeled with a code.
- OMRI Listed: The product has been evaluated by OMRI and is approved for the NOP.
- Nat’l List: Ingredients in these products are on the National List of Allowed Substances under the USDA‘s National Organic Program (NOP).
- OG: Organically Grown
While we do our best to research all our products for use by organic growers, it is your responsibility to determine if they pass USDA requirements. All prices in this Catalog are subject to change without notice.
Picking up at the farm? We are open to the public every Saturday and open other days by appointment only. Please call (276) 755-4902 before coming out to assure someone will be available to serve you.
For your convenience we provide secure online ordering with your Visa or Mastercard. If you prefer to pay by check or money order (no C.O.D. s), we provide an order form that may be printed and faxed or mailed with payment. Never send credit card information via e-mail. Please follow the link for a printable order form .
Payment and Prices
All orders are shipped prepaid. We accept cash, check, money orders, Visa or Mastercard. Sorry no C.O.D.’s. All prices are subject to change without notice.
We generally ship small items and most larger items by FedEx, however occasionally we may use other carriers due to cost or delivery area. Larger orders refer to Bulk Deliveries .
Returns and Cancellations
We make every effort to ship or products in a timely manner!
Orders may be cancelled up to the time of shipping. Orders may not be cancelled after they have been shipped. Products may be returned in origional condition for a full refund less the shipping fee. Credit or refunds may be given for returns of partial products at our descretion.
Deliveries are available for larger orders of full are partial pallets. Please call for current pricing on trucking direct to you. Bulk deliveries may subject to additional handling charges.